About Our Cables

Order Questions

• I entered the wrong shipping address
• I need to cancel my order
• I ordered the wrong product
• What is your return policy?

Product Questions

• How do I clean Gravity Auto?
• My cable charges intermittently or not at all
• My powerbank blinks 99 percent
• My wireless charger light turns off or blinks
• The 4th pin on my lightning connector is black
• What is the difference between your metal cables?

Shipping Questions

• Do you ship to...?
• How do I change my shipping address?
  
• How much does shipping cost?
• How much import tax will I pay?

Warranty Questions

• Does it matter where I purchased from?
• How do I register my product?
• What is covered by the warranty?
• What is the warranty length?